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Rapid Response Hotline

Comprehensive Services That Support Immigrant Families

The Family Emergency Plan

We collaborate with other organizations to provide at-risk families with a comprehensive Family Emergency Plan that helps them understand their rights, find legal support as needed, plan for their own and their children’s futures should the family be disrupted, and access resources and apps should they encounter the ICE.


The plan includes:

The Hotline

(831) 643-5225


The Hotline is for any resident to use if they see ICE activity in our communities, witness a detention in progress, or report a detention.

The Hotline Card lists emergency reporting numbers for Monterey and Santa Cruz counties that residents can call 24/7 if ICE activity is spotted in the community.

When someone calls the hotline, specially trained legal observers are dispatched to the location to verify the activity. These volunteers peacefully monitor detention scenes to ensure that no civil rights are violated.

Information reported to the hotline allows us to help get legal representation to detainees as rapidly as possible. This is especially important. When people are able to get legal representation prior to being processed into the system, it can help prevent the person from being sent to a detention facility or deported without understanding their right to a hearing.

If you would like to distribute the hotline and red cards through your organization, neighborhood, or business, please leave a message with your request at (831) 233-2782 or email us at info@itfmontereycounty.org and we’ll set you up.

The Red Card

The Red Card provides a straightforward list of do’s and don’ts for anyone who may be threatened with detention. It also offers a short list of Monterey County organizations and legal referrals that can help in a detention emergency.

The Red Card summarizes the rights that are accorded to anyone regardless of their citizenship status. In Spanish, in simple bulleted points, it lets individuals know not only their rights, but how to act in the presence of an ICE officer or Border Patrol agent.

On the back is a declaration in English of the Fifth Amendment rights that an individual may hand to the officer or agent, declaring their wish to remain silent. There is also a short list of low-cost legal resources and private attorneys in Monterey County.

Why Is the Card Red?

The color was derived from the passion for fútbol, or soccer, across Hispanic and Latino cultures. When refs cry foul, they throw a red flag. This card is the community’s red flag, crying foul when basic civil rights are not honored.

To distribute the hotline and red cards through your organization, neighborhood, or business, please leave a message with your request at (831) 233-2782 or email us at info@itfmontereycounty.org and we’ll set you up.

Know Your Rights

Through Know Your Rights sessions with role-playing, we aim to help residents understand and incorporate their understanding of their constitutional rights safely into action. We provide access to free information to help educate residents of their rights.

In collaboration with our community partners and legal experts, we produce free Know Your Rights sessions in schools, churches, adult schools, universities, even in private homes—wherever people need or request these workshops. These sessions inform people of their rights and how to assert them. Parts of these workshops usually include role-playing to help attendees feel comfortable asserting their rights in a peaceful manner, should that be needed.

If you would like to request a workshop, please email us at info@itfmontereycounty.org and one of us will connect with you to get details.

DACA Protest

Rapid Response Network

We sponsor and support the Rapid Response Network of Monterey County. It is an extensive network of trained legal observers that also provides connections to attorneys, whenever possible, should someone be detained by ICE individually or as part of a community or workplace raid.

We conduct periodic training for individuals who want to become Rapid Responders. A Responder is someone who is willing to be our eyes in the community for ICE interactions. But more than that, each member of the network is committed to responding to dispatch requests in the area where they live and to report back to dispatchers what they have witnessed.

Responders are trained on ways to legally and peacefully monitor detention scenes, confirm or dismiss ICE sightings to help control rumors and lessen fear, to de-escalate confrontations, and help connect family members to resources they may need after a detention has occurred.

We have trained Responders throughout the county, from Castroville to King City.


If you would like to request a Rapid Response training for your community or organization,
please email us at info@itfmontereycounty.org to get started.

Child Safety Plan (Document Preparation)

As more families were separated in our county due to increased ICE presence and resulting detentions and deportations, we began collaborating with Building Healthy Communities to refine a Child Safety Plan that allows parents to have a voice in who will take care of their child should they no longer be present to do so.

Through Child Safety Plan sessions, we provide free documentation preparation for parents to help ensure that their children have continuity of care should the parents face a catastrophic emergency, detention, or deportation. We also train members of local organizations on how to assist parents who want to complete the Child Safety forms.

This core part of our overall Family Emergency Plan can help any family protect their children, regardless of their status.

Child Safety Plan

We have trained more than 70 volunteers on how to help parents complete the document once the parent(s) have identified a caregiver.

In these free planning assistance sessions, parents learn:

  • the important steps to take to be prepared
  • to think about who they would trust to care for their children
  • to understand the difference between a caregiver and a legal guardian
  • which documents they need to collect in order to protect children and their spouse or partner

Sessions are conducted in Spanish, English, or with translation devices.

Most sessions are held in known safe spaces, such as the child’s school or place of worship.

In addition to the Immigration Task Force sessions, parents can go to any of the organizations listed below for assistance. All locations have had staff trainings. Call to set up an appointment and bring the following with you to your appointment:

  • Your photo ID (matricula, driver’s license, or passport are accepted)
  • Your children’s birth certificates
  • Optional:
    Your children’s passports, if you have them and if you wish them to be able to travel with your chosen caregiver.

Free Assistance Locations


Building Healthy Communities

931 E. Market St., Salinas
(831) 422-4626 ext. 14
Monday to Friday: 10:00 AM – 6:00 PM

Alisal Family Resource Center, Salinas

1441 Del Monte Ave.
(831) 775-4500
1300 Rider Ave.
(831) 775-4530
925 N. Sanborn Rd.
(831) 775-4580
Monday to Friday: 8:30 AM – 5:00 PM

Family Service Center

433 Salinas St., Salinas
(831) 757-7915
Monday to Friday: 8:30 AM – 5:00 PM

Mi CASA and UFW Foundation Drop-in

Immigration Legal Services
Hartnell College
Room 385, Building D, 411 Central Ave., Salinas
Second Wednesday of the Month: 6:00 PM – 8:00 PM

Dr. Oscar F. Loya Elementary School

1505 Cougar Dr., Salinas
(831) 704-6529
Fridays: 3:00 PM – 5:00 PM

UFW Foundation

118 E. Gabilan St., Salinas
(831) 758-2611
Monday to Friday: Call for Appointment


Monterey College of Law
Community Workshop

2620 Colonel Durham St., Seaside
(831) 582-3600
Mondays: 4:00 PM

Family Service Center

1178 Broadway Ave., Seaside
(831) 394-4622
Monday to Friday: 8:30 AM – 5:00 PM

Pacific Grove

UNITE HERE Local 483

702 Forest Ave., Suite C, Pacific Grove
(831) 915-3561
Call for Appointment


South County Legal Advisory Clinic

117 Fourth St., Gonzales
(831) 582-3600
Sundays: 2:00 PM – 4:00 PM

King City

Mi CASA and UFW Foundation
Drop-In Immigration Legal Services

Hartnell College – King City Campus
117 N. Second St., Room 209
Second Wednesday of the Month, 6:00 PM – 8:00 PM



Notifica is a free, simple-to-use smartphone app, branded by United We Dream, that enables people to notify their loved ones, attorney, childcare, local hotline, and others, if they feel they may be detained. A pre-prepared message is sent out simultaneously to the chosen recipients. Each recipient receives the message along with the geolocation of the sender.
To download to your phone: text 877-877 and type Notifica.

Post-Detention Support

Post-Detention Support planning is underway. We are working to enlist volunteer mental health practitioners and social workers to provide counseling and practical support on a limited, no-cost basis for spouses, partners, and especially children who have been traumatized by their parents’ detention or deportation.

Resource Clearinghouse

Resource Clearinghouse is envisioned to consolidate existing community resources in an easy-to-find format that offers families much-needed support should the primary bread-winner be detained, including help with making rent for a limited period; food resources from food banks to meal programs; financial, clothing, and educational resources; and medical and mental health low- or no-cost outlets.

“Migrants and refugees are not pawns on the chessboard of humanity.”
– Pope Francis